A Survey on Information Visualization for Network and Service Management

Guimaraes, Vinicius Tavares;Freitas, Carla Maria Dal Sasso;Sadre, Ramin;Rockenbach Tarouco, Liane Margarida;Zambenedetti Granville, Lisandro
(2015) IEEE Communications Surveys & Tutorials — (2015)

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Authors
  • Guimaraes, Vinicius TavaresUFRGS, Brazil
    Author
  • Freitas, Carla Maria Dal SassoUFRGS, Brazil
    Author
  • Sadre, RaminUCLouvain
    Author
  • Rockenbach Tarouco, Liane MargaridaUFRGS, Brazil
    Author
  • Zambenedetti Granville, LisandroUFRGS, Brazil
    Author
Abstract
Network and service management encompasses a set of activities, methods, procedures, and tools whose ultimate goal is to guarantee the proper functioning of a networked system. Computational tools are essential to help network administrators in their daily tasks, and information visualization techniques are of great value in such context. In essence, information visualization techniques associated to visual analytics aim at facilitating the tasks of network administrators in the process of monitoring and maintaining the network health. This paper surveys the use of information visualization techniques as a tool to support the network and service management process. Through a Systematic Literature Review (SLR), we provide a historical overview and discuss the current state of the art in the field. We present a classification of 285 articles and papers from 1985 to 2013, according to an information visualization taxonomy as well as a network and service management taxonomy. Finally, we point out future research directions and opportunities regarding the use of information visualization in network and service management.
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Citations

Guimaraes, V. T., Freitas, C. M. D. S., Sadre, R., Rockenbach Tarouco, L. M., & Zambenedetti Granville, L. (2015). A Survey on Information Visualization for Network and Service Management. IEEE Communications Surveys & Tutorials. Published. https://doi.org/10.1109/COMST.2015.2450538 (Original work published 2015)