Sharing Economy Platforms in the Face of Crises: A Conceptual Framework

Belleflamme, Paul;Li, Muxin;Perilleux, Anaïs
(2025) Sustainability — Vol. 17, n° 14, p. 6370 (2025)

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We propose a conceptual framework to analyze how crises dynamically affect the operations, performance, and strategic choices of digital platforms and how these effects impact their sustainability. Drawing on the theory of two-sided platforms, we propose a framework that considers two key dimensions: (1) the nature of shocks affecting each side of the platform and (2) the time horizon of their impact. We apply this framework to evaluate how sharing-economy platforms responded to the COVID-19 crisis, focusing on Airbnb, Uber Eats, and Prosper as illustrative cases.
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Belleflamme, P., Li, M., & Perilleux, A. (2025). Sharing Economy Platforms in the Face of Crises: A Conceptual Framework. Sustainability, 17(14), 6370. https://doi.org/10.3390/su17146370 (Original work published 2025)