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Social assistance bureaucracies and new migrants : the Belgian context

(2023) Newcomers Navigating the Welfare State. Experiences of Immigrants and Street-Level Bureaucrats with Belgium’s Social Assistance — ISBN: [9789461665249], p. 39-54, published

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Abstract
Chapter 2 describes the specific context of our research, explaining the functioning of the social welfare system in Belgium and the role of PCSWs as key actors in this system. It also clarifies who is considered as ‘newcomer immigrant’ both in this study and in PCSWs. In addition, important changes in the approach to the provision of social assistance (in general and to immigrant beneficiaries in particular) are discussed. We highlight, for example, the shift towards reciprocity of rights and duties and the strengthening of the notion of individual responsibility in active welfare states. Attention is also paid to the large diversity in terms of policy orientations, organisational cultures, and policy instruments
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Franssen, A. (2023). Social assistance bureaucracies and new migrants : the Belgian context. In Vandermeerschen, Hanne (ed.), Newcomers Navigating the Welfare State. Experiences of Immigrants and Street-Level Bureaucrats with Belgium’s Social Assistance (Leuven University Press, p. p. 39-54). Leuven University Press. https://doi.org/10.11116/9789461665249