Toward interdisciplinary practice and increased social ROI: a case study on downstream effects of integrating UX in cyber system design

Ramelot, Justine;Magalhaes Azevedo, Daniela;Legay, Axel;Kieffer, Suzanne
(2024) 57th Annual Hawaii International Conference on System Sciences (HICSS) — Location: Honolulu, Hawaii, USA (3.January.2024)

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Cyber ranges (CR) have gained attention from researchers and trainees for their virtualization and replication capabilities. The growing focus on improving the user experience (UX) with CR aligns with the emphasis on software usability and user acceptance in software development. This case study explores the integration of UX activities, namely expert review and prototyping workshops, in a cybersecurity project aiming at supporting the creation of CR scenarios. Survey and interviews allowed us to both assess participants' UX literacy and identify opportunities and barriers to UX integration. Introducing UX activities increased UX literacy and helped foster a productive and collaborative interdisciplinary team environment.
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Ramelot, J., Magalhaes Azevedo, D., Legay, A., & Kieffer, S. (2024). Toward interdisciplinary practice and increased social ROI: a case study on downstream effects of integrating UX in cyber system design. Proceedings of the 57th Annual Hawaii International Conference on System Sciences. Published. 57th Annual Hawaii International Conference on System Sciences (HICSS), Honolulu, Hawaii, USA. https://hdl.handle.net/2078.5/231176