A person‐centred perspective on social support in the workplace

Caesens, Gaëtane;Gillet, Nicolas;Morin, Alexandre J.S.;Houle, Simon A.;Stinglhamber, Florence
(2020) Applied psychology : an international review — Vol. 69, n° 3, p. 686-714 (2020)

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Authors
  • Caesens, GaëtaneUCLouvain
    Author
  • Gillet, Nicolasorcid-logoUniversité de Tours, France
    Author
  • Morin, Alexandre J.S.Concordia University, Canada
    Author
  • Houle, Simon A.Concordia University, Canada
    Author
  • Stinglhamber, Florenceorcid-logoUCLouvain
    Author
Abstract
This research seeks to identify employees’ profiles characterised by distinct perceptions of three sources of social support at work (i.e., organisation, supervisor, and colleagues), and the extent to which these profiles generalise across two samples of workers (N = 185 and 387). This research also investi-gates the associations between the profiles and a series of outcomes. Latent profile analysis revealed five identical profiles in both samples: (1) moderately supported; (2) isolated; (3) supervisor supported; (4) weakly supported; and (5) highly supported. The most desirable outcomes ( job satisfaction, perfor-mance, and affective commitment) were associated with Profile 5 (highly sup-ported), while the highest levels of emotional exhaustion were observed in Profile 2 (isolated).
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Caesens, G., Gillet, N., Morin, A. J. S., Houle, S. A., & Stinglhamber, F. (2020). A person‐centred perspective on social support in the workplace. Applied psychology : an international review, 69(3), 686-714. https://doi.org/10.1111/apps.12196 (Original work published 2020)