Social media customer care: Research synthesis and new directions
(2021) Interactive Marketing Research Conference — Location: New York City, USA
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Hazée, S., De Keyser, A., Varga, D., Kuzgun, E., Van Vaerenbergh, Y., & et al. (2021). Social media customer care: Research synthesis and new directions. Interactive Marketing Research Conference, New York City, USA. https://hdl.handle.net/2078.5/105702