How does choice improve the responses of consumers interacting with robots at service desk

Cambier, Fanny; Poncin, Ingrid

How does choice improve the responses of consumers interacting with robots at service desk

Cambier, Fanny

;

Poncin, Ingrid

(2022) Belgian Service Research Day — Location: Mons (22.April.2022)

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Authors

Cambier, FannyNEOMA Business School
Author
Poncin, IngridUCLouvain
Author

Affiliations

UCLouvainSSH/LouRIM - Louvain Research Institute in Management and Organizations

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Cambier, F., & Poncin, I. (2022). How does choice improve the responses of consumers interacting with robots at service desk. Belgian Service Research Day, Mons. https://hdl.handle.net/2078.5/102234