Perceived organizational support and employees' well-being: the mediating role of organizational de/humanization
(2017) 18th congress of the European Association of Work and Organizational Psychology (EAWOP) — Location: Dublin, Ireland (17.May.2017)
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- Abstract
- Purpose In this research, we aimed to examine a new underlying mechanism of the relationship between perceived organizational support (i.e., POS; employees’ beliefs concerning the extent to which the organization values their contributions and cares about their well-being; Eisenberger et al., 1986) and employees’ well-being (i.e., job satisfaction, emotional exhaustion and physical strains). Precisely, we propose that employees’ perceptions that their organization de/humanizes them (i.e., organizational de/humanization; Bell & Khoury, 2016) mediate this relationship. Design/Methodology We conducted two studies. The first study relied on an experimental design manipulating POS in laboratory while the second study was a cross-sectional field study conducted via questionnaires (N=1209). Results Results of Study 1 indicated that in the high POS condition the subsequent feelings of being de/humanized by the organization were lower than in the low POS condition. More importantly, organizational de/humanization perceptions were found to mediate the POS condition-satisfaction link. Furthermore, results of Study 2 using SEM and bootstrap analyses indicated that organizational de/humanization mediates the relationship between POS and three indicators of employees’ well-being (job satisfaction, emotional exhaustion, and physical strains). Limitations Our second study relied exclusively on data collected from self-reported measures which might raise concerns regarding CMV. Research/Practical Implications This work adds to the burgeoning literature on de/humanization applied to work settings by exploring its nomological network. Originality/Value Our research contributes to organizational support theory by examining a new underlying mechanism of the POS-employees’ well-being relationship and responds to the call for more research in this area (Baran et al., 2012).
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Caesens, G., Stinglhamber, F., Demoulin, S., & De Wilde, M. (2017). Perceived organizational support and employees’ well-being: the mediating role of organizational de/humanization. 18th congress of the European Association of Work and Organizational Psychology (EAWOP), Dublin, Ireland. https://hdl.handle.net/2078.5/123034