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Although the NWW are intended to bring benefits, such as increased creativity, knowledge sharing and employee engagement (Blok et al., 2012; Wohlers & Hertel, 2017), several studies have identified downsides, such as work intensification (Kelliher & Anderson, 2010), uncontrolled interaction (Wohlers & Hertel, 2017) and even dehumanization (Taskin et al., 2019). Moreover, studies have indicated the NWW to be more disadvantageous for some than for others. For instance, scholars found that the new office spaces can lead to spatial ‘ethnic zoning’ (Holck, 2016) as well as impact ‘the doing of gender’ and exclusion of women in the workplace (Hirst & Schwabenland, 2018; Wasserman & Frenkel, 2011). However, a specific focus on how the NWW can affect people with disabilities (PWD) and is experienced differently depending on the nature of their impairment, age and gender remains missing. While some disability scholars have addressed separate components of flexibility, NWW as a whole have been left uninvestigated. To fill this gap, we conduct a literature review and present a theoretical model to guide future research. In our model, we elaborate on work conditions typical to the NWW that might amplify or reduce the disablement of people with impairments in the workplace. Specifically, we propose how the three flexibilities promoted by the NWW might enable or disable several work-related outcomes of PWD (i.e. performance, job satisfaction, belongingness, wellbeing, and safety).
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David Klinksiek, I., Jammaers, E., & Taskin, L. (2021). Disability and meaningful intersections in the New Ways of Working: a review and research agenda. Gender, Work and Organization Conference, online. https://hdl.handle.net/2078.5/231992