Cadre conceptuel pour l’analyse de la fiabilité globale en milieu hospitalier : application à l’erreur médicamenteuse
(2013)
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Details
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- Abstract
- (en) This thesis aims to contribute to the management of adverse events that occur in the hospital and can be life-threatening for the patient. Several events are listed in the literature; we focused our research on medication error. We have developed a conceptual framework based on the human reliability theory and the highly reliable organizations theory. Our conceptual framework suggests that medication errors can be the result of human unreliability (specific factors), organizational unreliability (common factors) and also a combination of the two (intermediate factors). We have validated this framework by adopting a quantitative approach using the structural equations modeling. In addition, we used this framework to give birth to a new method called MAC-F (Cause Analysis Method Based on Reliability). This method aims to create a "collective consciousness" in patient safety by adopting a qualitative approach and simple and easy to appropriate tools. MAC-F combines the characteristics of the Risk Management Methods and Human Reliability Analysis methods. However, it differs from the firsts by integrating the concepts of the theory of human and organizational reliability and in the analysis of the entire process from the seconds.
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Citations
Filali El Ghorfi, S. (2013). Cadre conceptuel pour l’analyse de la fiabilité globale en milieu hospitalier : application à l’erreur médicamenteuse. https://hdl.handle.net/2078.5/45990