Innovation, creativity, flexibility, responsiveness to customer needs and quality of service have become the main corporate challenges of the 1990s. In response to these issues, companies are evolving from hierarchical, vertical layouts towards more horizontal and decentralized organizational structures. This affects the strategy to be adopted to integrate statistics successfully into a company's culture. This paper describes the approach taken by Chemical Research Centre Shell by forming a statistics skills group, identifying the resources needed creating awareness and building a structured framework.
Vandenbroeck, P., & Vandevyvere, P. (1996). Statistics in a new business environment: An example. Royal Statistical Society. Journal. Series D: The Statistician, 45(3), 287-292. https://doi.org/10.2307/2988466 (Original work published 1996)