Social Media Customer Care: Research Synthesis and Future Directions
(2022) 12th AMA SERVSIG International Service Conference — Location: Glasgow, UK
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Hazée, S., De Keyser, A., Varga, D., Van Vaerenbergh, Y., Kuzgun, E., & et al. (2022). Social Media Customer Care: Research Synthesis and Future Directions. 12th AMA SERVSIG International Service Conference, Glasgow, UK. https://hdl.handle.net/2078.5/105705