A pragmatic contribution for a more reflexive institution-based trust
(2014) Journal of Trust Research — (2014)
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- This paper presents a philosophical reflection on the concept of trust in order to promote a pragmatic reflexivity in institutionalist theory. The objective of this article isto indicate why the best way to deal with trust issues is to reflexively balance their rational and routine origins. Understood as an individualist effort for the rationalaction theory, such reflexive requirement nevertheless asks for a complex interrogationof the nature of the intersubjectivity at stake. To fully understand the sources and themechanisms of institution-based trust requires taking into account the peculiar bondthat actors have with their own institutional framing as a condition of stability of their common-sense world. People rely on institutions to interact on daily basis andreflexivity is the mechanism that operates the equilibrium between individual reasonand institutional routine. Neoinstitutionalist approaches in organisational theory areoften understood as having integrated such modality. We believe on the contrary that they have not sufficiently taken into account the reflexive requirement where a pragmatic understanding of institutional trust does. Our contribution calls then for aresearch methodology based on scientific humility and for the definition of pluralist and experimental collective action principles.
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Six, B. (2014). A pragmatic contribution for a more reflexive institution-based trust. Journal of Trust Research. Published. https://doi.org/10.1080/21515581.2014.957290 (Original work published 2014)