An Agent-oriented goal-driven approach for digital pension platforms requirement analysis.
(2023) , 42 pages
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- Abstract
- Over the past 10 years, due to the increasing efforts in digital transformation and e-government, European countries have invested in the development of digital platforms-specific pensions. These eplatforms are crucial for the future of pension communication, information, and knowledge management. The development of these platforms has to face many challenges: complex systems, frequently changing environments, dealing with citizens’ expectations and needs, with stakeholders’ considerations and expectations, respecting the legislation, difficulties to reach young people, dealing with different pension phases, dealing with different citizens profiles, low pension knowledge, low financial literacy, people behavior with respect to pension. This article presents the benefits of using a goal and agent-oriented requirements engineering method based on the i* framework, to face these challenges. The Belgian pension system illustrates our purpose as we will discuss the benefits of the application of the methodology for this application domain.
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Citations
Lanotte, M., Kolp, M., & Devolder, P. (2023). An Agent-oriented goal-driven approach for digital pension platforms requirement analysis. (LouRIM Working Paper Series 2023/12). https://hdl.handle.net/2078.5/31077