The Cost of Managerial Caring: Exploring Identity Work in the Hybrid Work Context.
(2025) New Technology, Work & Employment — Vol. 40, n° 3, p. 404-420 (2025)
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- Abstract
- The Covid crisis and the resulting enforced teleworking have significantly shaken up the manager's role, leading to increased identity work. This article draws on a longitudinal study of managers conducted over the course of a full year during the Covid crisis, from May 2020 to June 2021, using interviews and self-administered diaries to reveal a distinct sequence of identity work. This sequence combines a reappropriation of the humane dimension inherent to the manager's role (expectations and practices of managerial caring) and a distancing from the team and the managerial role through disembodied management (cost of caring). We discuss these results by identifying a paradox of managerial caring which, translated in terms of identity, may help understanding the contemporary withdrawal tendencies among managers.
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Citations
Taskin, L., Terlinden, L., Coster, S., & Ajzen, M. (2025). The Cost of Managerial Caring: Exploring Identity Work in the Hybrid Work Context. New Technology, Work & Employment, 40(3), 404-420. https://doi.org/10.1111/ntwe.12316 (Original work published 2025)