To qualitatively assess the referral system at district level from the consumers' point of view and assess implications it had on efficiency and effectiveness of service delivery.
Hongoro, C., Musonza, T. G., Macq, J., & Anozie, A. (1998). A qualitative assessment of the referral system at district level in Zimbabwe : implications on efficiency and effective delivery of health services. Central African Journal of Medicine, 44(4), 93-97. https://hdl.handle.net/2078.5/24767 (Original work published 1998)