In this paper, we decided to investigate the individual impact of the co-existence of cashiers with an emerging form of machine, the self-service checkout.
Moulaï, K. (2018). Internalizing non-human norms in a context of technology: An empirical investigation (Louvain Research Institute in Management and Organizations Working Paper Series 2018/17). https://hdl.handle.net/2078.5/123326