A model-driven approach for user interface : business process alignment
(2010)
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- Authors
- Supervisors
- Vanderdonckt, Jean
- Abstract
- (en) Organizations are adopting processes as an effcient tool to manage and control the business. Naturally, business processes are an important source of requirements for system analysts and developers when designing and implementing systems. These systems cover more and more business activities, gradually automating and improving the overall e[...]ciency of the organization. This automation effort tends to be done rapidly to follow the business dynamism, however the alignment between business and IT becomes overshadowed. The initiative to keep processes and systems aligned came from IT that developed techniques to control the alignment of business processes and their systems, which is the enthusiasm behind the Service Oriented Architecture. However, there lacks a solution that addresses a major aspect of systems: their user interfaces. The negative impact of focusing only on functional aspects is that many changes on business processes that affect user interfaces are not carefully considered. Therefore, our solution is a framework for aligning business processes with user interfaces of systems by adopting a user-centered perspective. This framework establishes an unbroken chain of links between business processes models, task models and abstract representations of user interfaces. Once the models are linked, the framework is able to predict the impact that any change on these models may produce in other models. Such support is targeted at large organizations in order to enable them to be more capable of managing those links with consistency. This approach is an innovative strategy that integrates researches on interaction design and business process management with practical implications. Its main differentials include using simple models; considering light actions; preserving the independence of technology; and adopting a human-oriented approach assuring that every managed information impacts people and not only systems, thus enabling fast adaptation to the business dynamism.
- Affiliations
Citations
Soares Sousa, K. (2010). A model-driven approach for user interface : business process alignment. https://hdl.handle.net/2078.5/130696