Burdens of Access: Understanding Customer Barriers and Barrier-Attenuating Practices Related to Access-Based Services

Hazée, Simon;Delcourt, Cécile;Van Vaerenbergh, Yves
(2017) 21st EMAN Conference — Location: Liège (Belgium) (27.June.2017)

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  • Hazée, Simonorcid-logoUCLouvain
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  • Delcourt, Cécile
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  • Van Vaerenbergh, Yves
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Hazée, S., Delcourt, C., & Van Vaerenbergh, Y. (2017). Burdens of Access: Understanding Customer Barriers and Barrier-Attenuating Practices Related to Access-Based Services. 21st EMAN Conference, Liège (Belgium). https://hdl.handle.net/2078.5/61291