A cross-sector analysis of consumer intention towards sustainable product-service systems: Evidence from mobility, clothing and tooling
(2025) Journal of Cleaner Production — Vol. 486, n° February, p. 144369 (2025)
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- Abstract
- Sustainable Product-Service Systems (SPSS) offer a promising solution to sustainability challenges in modern consumption. Yet, enduring adoption of SPSS by consumers is still uncertain and identifying the factors affecting SPSS adoption is complex. This study investigates the drivers and barriers (D&B) of SPSS adoption intention, analysing their variations across three distinct areas of need: mobility, clothing, and tooling. A comprehensive framework is constructed to categorize D&B into cognitive, attitudinal, comparative, and emotional factors, drawing upon extensive literature. The significance and intensity of these D&B are empirically assessed through a survey of Brussels consumers, revealing variations among areas of need. From this analysis, three distinct categories of D&B are identified: generic ones, transcending area-specific differences (e.g., the financial advantage); irrelevant ones, exhibiting general non-significance across all areas (e.g., the absence of maintenance worries); and area-specific ones, pertinent to certain, but not all, areas of need (e.g., the consumerist attitude in the tooling area of need). This study contributes to an enhanced understanding of SPSS adoption, offers valuable insights for businesses to tailor their strategies and promotes sustainable consumption practices.
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Dethier, F., De Hoe, R., Muylaert, C., Roman, P., Ruwet, C., Thiry, G., & Marechal, K. (2025). A cross-sector analysis of consumer intention towards sustainable product-service systems: Evidence from mobility, clothing and tooling. Journal of Cleaner Production, 486(February), 144369. https://doi.org/10.1016/j.jclepro.2024.144369 (Original work published 2025)