Citizens and the legitimacy outcomes of collaborative governance

(2021) FoJuS - 14. Jahrestagung des Forums Junge Staats-, Verwaltungs- und Policy-Forschung — Location: Universität Potsdam (virtual event) (25.February.2021)

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Abstract
Is collaborative governance “democracy-enhancing” and does it generate legitimacy? This theoretical article studies how the institutional design of collaborative governance impacts on the legitimacy citizens grant the state and the bureaucracy. Drawing from the literatures on administrative burden and policy feedbacks and a positive approach to legitimacy, a two-step explanation is derived: first, collaborative governance’s specific institutional features shape citizens’ experiences in a way that alleviates the psychological, learning and compliance costs of state-citizens interactions; second, these experiences generate cues that feed back into citizens’ assessments of the legitimacy of the state and the bureaucracy through three main mechanisms: the interpretive mechanism based on the definition of the target population, the visibility-of-state-action mechanism and the collaborative-process-based interpretive mechanism. This article invites scholars and practitioners engaged in collaborative governance to reflect not only on the direct consequences of this type of decision-making instruments but also to their broader outcomes in terms of citizens’ assessments of the legitimacy of the bureaucracy and the state.
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Dupuy, C., & Defacqz, S. (2021). Citizens and the legitimacy outcomes of collaborative governance. FoJuS - 14. Jahrestagung des Forums Junge Staats-, Verwaltungs- und Policy-Forschung, Universität Potsdam (virtual event). https://hdl.handle.net/2078.5/244990