Towards Task Analysis Tool Support
(2014) 26th Australian Computer-Human Interaction Conference — Location: Sydney (2.December.2014)
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- Authors
- Abstract
- This paper discusses challenges in contextual task analysis and the need of tools that support analysts to collect such information in context. Specifically we argue that the analysis of collaborative and distributed tasks can be supported by ambulatory assessment tools. We illustrate how contextual task analysis can be supported by TEMPEST, a platform originally created for experience sampling and more generally, longitudinal ambulatory assessment studies. We present a case study that illustrates the extent to which this tool meets the needs of real-world task analysis, describing the gains in efficiency it can provide but also directions for the development of tool support for task analysis.
- Affiliations
Louvain School of Management Operations and Information
Citations
Kieffer, S., Batalas, N., & Markopolous, P. (2014). Towards Task Analysis Tool Support. Proceedings of the 26th Australian Computer-Human Interaction Conference (OzCHI′2014). Published. 26th Australian Computer-Human Interaction Conference, Sydney. https://doi.org/10.1145/2686612.2686621