Diversification of External Accountants Serving Small and Medium-sized Enterprises: Evidence from Belgium : Diversification of External Accountants

Sarens, Gerrit;Everaert, Patricia;Verplancke, Frederik;De Beelde, Ignace
(2015) Australian Accounting Review — Vol. 25, n° 2, p. 155-174 (2015)

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  • Sarens, GerritUCLouvain
    Author
  • Everaert, PatriciaUniversiteit Gent
    Author
  • Verplancke, FrederikUniversity College Ghent
    Author
  • De Beelde, IgnaceUniversiteit Gent
    Author
Abstract
The purpose of this study is: (1) to discover which services are offered by external accountants serving small and medium-sized enterprises (SMEs); (2) to study the factors that are associated with the degree of diversification of the services offered by these accountants; and (3) to investigate if there are differences between self-employed accountants and accounting firms on the previous two points. This study has some interesting conclusions: (1) the heterogeneity of internal staff is not significantly associated with the degree of diversification; (2) a homogeneous internal staff with an accounting background is particularly important for accounting firms that diversify their services in the accounting and tax area; (3) collaboration with other service providers is an important factor associated with more diversification of the services; (4) marketing is only important for self-employed accountants; (5) accounting firms offer fewer non-accounting-related services if they serve more micro clients (fewer than 10 employees), whereas self-employed accountants offer more accounting and tax services if they serve more micro clients (fewer than 10 employees); and (6) accounting firms that diversify in accounting and tax services mainly serve more micro clients (fewer than 10 employees), whereas accounting firms that diversify in non-accounting areas serve more larger clients (more than 10 employees).
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Sarens, G., Everaert, P., Verplancke, F., & De Beelde, I. (2015). Diversification of External Accountants Serving Small and Medium-sized Enterprises: Evidence from Belgium : Diversification of External Accountants. Australian Accounting Review, 25(2), 155-174. https://doi.org/10.1111/auar.12078 (Original work published 2015)