In the managerial literature, flexwork arrangements are presented as beneficial for employees and employers in terms of well-being and performance, among other work-related outcomes. Recent meta-analysis and in-depth case studies introduced skepticism regarding such positive relationships. In an attempt to characterize effects of such working arrangements on well-being and performance, we collected 843 questionnaires among individuals involved in flexwork arrangements, i.e. teleworking and/or working in open offices or shared offices, as well as in individual premises. Results show that while teleworking is positively correlated to intrinsic job satisfaction, work motivation and work environment for performance, shared offices are positively correlated to problems of concentration and negatively correlated to work environment for performance. Moreover, and while telework moderates the negative effects of shared offices on well-being and performance, it is only when combined to open-space that well-being and performance remain unimpacted or positively impacted. More surprisingly, people working in individual offices are also those feeling the most performant and healthy at work. Our discussion highlights the potential of shared offices in terms of work fragmentation and addresses some avenues for future research.
Taskin, L., Caesens, G., & Donis, C. (2019). Considering the combination of office designs and telework practices in the study of flexwork effects on well-being and performance (Louvain Research Institute in Management and Organizations Working Paper Series 2019/08). https://hdl.handle.net/2078.5/88917