This chapter examines previous research on tensions in HRM, focusing on the contributions and limitations of these perspectives for understanding and handling tensions. Second, it focuses on what characterizes the dynamics of coping with tensions. Here, paradox theory is drawn on to consider conditions for alternative response/coping strategies and processes that characterize reinforcing cycles. The chapter offers insights from the (limited) body of work in HRM that draws on paradox theory. Thirdly, the chapter offers a paradox framework to aid the study of HRM tensions. Finally, it concludes with suggestions for further HRM research on tensions and coping responses enriched by insights from a paradox perspective.
Aust, I., Brandl, J., Keegan, A., & Lensges, M. (2017). Tensions in Managing Human Resources: Introducing a Paradox Framework and Research Agenda. In Smith, W.K., Lewis, M.W., Jarzabkowski, P. & Langley, A. (ed.), The Oxford Handbook of Organizational Paradox (p. p. 413-433). Oxford University Press. https://doi.org/10.1093/oxfordhb/9780198754428.013.21