Meeting with Care: The transformations of meeting practices in post COVID-19 hospital management in Belgium

Charlotte Jewell;Walker, Carole;Thunus, Sophie
(2023) EGOS Organizing For The Good Life — Location: Cagliari (6.July.2023)

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Authors
  • Charlotte JewellULiège
    Author
  • Walker, CaroleUCLouvain
    Author
  • Author
Abstract
Mee%ngs as a phenomenon go by unno%ced, yet in hospitals, as in most organisa%on, they are an omnipresent organisa%onal prac%ce. Therefore, mee%ngs provide an opportunity to observe the presence of a care ethics approach in hospital environments. Par%cularly, since hospitals have had to adapt their mee%ng prac%ces to respond to the excep%onal circumstances of the COVID-19 crisis. As a result, this study aims to explore how hospital actors perceive mee%ngs and their transforma%ons to explore the presence of a care ethics approach and how this is situated within the care alloca%on dilemma. To do so, semi- structured interviews with hospital actors, in managerial and non-managerial roles from different hospitals were analysed. The findings indicate that in-person mee%ngs had evolved due to hospital environment changing to become more structured, but that this is posi%vely met by hospital actors. Nevertheless, the transforma%on of mee%ng prac%ces since the COVID-19 crisis, in par%cular the adop%on of online mee%ngs, exposes a tension between %me allocated for work and %me allocated for care. The COVID-19 crisis required efficient use of the scarce resource that is %me, and the sustained adop%on of online mee%ngs has allowed hospital actors to be more efficient with %me. However, this simultaneously diminishes the social and emo%onal elements that are present in in-person mee%ngs. Indica%ng that care necessitates not only %me but also presence.
Affiliations
  • Charlotte JewellCharlotte Jewell

Citations

Charlotte Jewell, Walker, C., & Thunus, S. (2023). Meeting with Care: The transformations of meeting practices in post COVID-19 hospital management in Belgium. EGOS Organizing For The Good Life, Cagliari. https://hdl.handle.net/2078.5/216965