Towards Smarter Consumer Protection Rules for the Digital Society

Sibony, Anne-Lise;de Streel, Alexandre
(2017) , 55 pages

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DESTREEL_SIBONY_CERRE_DigitalConsumerProtection_FinalReport_2017.pdf
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Abstract
In this report drawn up for CERRE (a Brussels-based think tank with a focus on network industries), we explore challenges that digital services raise for consumer protection. The report deals with both horizontal consumer protection rules and the sector-specific rules. We make a number of recommendations regarding the smarter disclosure rules and enforcement techniques.
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Sibony, A.-L., & de Streel, A. (2017). Towards Smarter Consumer Protection Rules for the Digital Society. CERRE - Center on Regulation in Europe.