The paradox of knowledge management : Work disqualification and knowledge impoverishment through the use of electronic knowledge sharing repository
(2011) 7th Critical Management Studies — Location: Naples, Italy (11.July.2011)
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- Authors
- Abstract
- This contribution illustrates how the technological mediation of knowledge transfer, here through the use of electronic knowledge sharing repository, leads to disqualify work through impoverishing organizational knowledge. We underline this impoverishment process constitutes a major paradox in a context where knowledge management is associated to an enrichment perspective, contributing to the development of a specific competitive advantage for firms, in the mainstream literature. Studying this paradox in a Belgian federal agency in a critical perspective, we report micro-emancipating strategies developed by workers in order to ‘save’ the richness and the entireness of their work and knowledge. Knowledge management therefore appears as potentially leading to work disqualification and knowledge fragmentation.
- Affiliations
Louvain School of Management Strategy and Organisation FUCaM Sciences de gestion FUCaM Sciences de gestion
Citations
Taskin, L., & Van Bunnen, G. (2011). The paradox of knowledge management : Work disqualification and knowledge impoverishment through the use of electronic knowledge sharing repository. 7th Critical Management Studies, Naples, Italy. https://hdl.handle.net/2078.5/250024